FAQ


How do I become a member of Hogwarts Running Club?

What is a virtual run/race?

I’ve never run [insert distance here] miles! Can I walk? Can I break up the distance?

If this is a virtual “race”, is there a “winner”?

How do I get sorted into a Hogwarts House?

How do I find my HRC Common Room?

How do I register for an HRC event?

Can I participate if I live outside the United States?

Can I register without using Events.com? Why am I getting charged a fee?

What is the cost of each virtual race? Where does my money go?

If you are non-profit, is my registration fee tax-deductible?

Do I have to submit my time or prove that I completed the run?

Do I have to run on a specific day?

How do I get my custom digital bib?

I just registered for an event, when will I get my medal?

I think the post office lost my medal! Can you send me another one?

How long is registration open? How do I make sure I get a spot?

I didn’t discover you until after an event closed/sold out! Can I still get a medal?

What is the Time Turner event? Is there a medal for that?

What is the Challenge Medal?

How do I become a Perfect Prefect?

What can I do to help my House earn House Points and win the House Cup?

I have a great idea for an event/medal! Can I make a suggestion?

How do you select your charity partners? Can I recommend a charity?

I have a GoFundMe campaign for my sister/cousin/nephew who is sick/lost their house/needs help. Can Hogwarts Running Club contribute?

I have an awesome HP-themed product that I sell. Will you guys advertise my product?

I am putting on a virtual race/real-world race. Will you tell all your runners about it?

How do I become a member of Hogwarts Running Club?

There are no membership lists, no dues and no fees. We are simply a community of Potterheads who are interested in getting fit, collecting some awesome HP bling, and changing the muggle-world one mile at a time. You become a "member" of the Hogwarts Running Club simply by “liking” us on Facebook and admitting to yourself that you'd gladly leave your muggle friends and family if it meant you could study magic at Hogwarts.



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What is a virtual run/race?

A virtual run, also known as a virtual race, is an event that can be run at any location at any time at any pace. You can walk, use the treadmill, run outside or you can participate in another "real-world" race. It's completely up to you!



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I’ve never run [insert distance here] miles! Can I walk? Can I break up the distance?

Yes and Yes! You can run your race at your own pace wherever and whenever you like. You can walk, skip, or jog. Your choice! Is the distance too long? No problem! You can break the distance up over multiple days to make it more manageable.



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If this is a virtual “race”, is there a “winner”?

We typically call them “events” but occasionally the word “race” is used. In reality, all of our events are “fun runs”, so the only winner is YOU for getting out there and being active. We don’t collect times or require proof of completion.



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How do I get sorted into a Hogwarts House?

You can “self-sort” and simply choose a House or you can go to Pottermore.com and get “officially” sorted into your House.



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How do I find my HRC Common Room?

To get to your common room, just click on the appropriate link below!
Hufflepuff Common Room
Gryffindor Common Room
Slytherin Common Room
Ravenclaw Common Room
Faculty Lounge
Great Hall



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How do I register for an HRC event?

We use Events.com to coordinate our event registrations. You can get to the current event several different ways. You can click on “register” here on our website, use the “get tickets" link on the Facebook event page, or click on “sign up” in the top banner of our main Facebook page (right next to the “share” button…hint, hint!).



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Can I participate if I live outside the United States?

Yes! We love our international witches and wizards! We will gladly ship our medals anywhere in the world! All we ask is $4 US to help defray the cost of international shipping. This doesn’t completely cover the cost, but it does help us maximize our contribution to our charity partners.



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Can I register without using Events.com? Why am I getting charged a fee?

Unfortunately, no. Events.com is the company we use to coordinate our race registrations. They have the capability to securely process your credit card payments and collect all of the registration information we need to effectively manage all of the registrations for a particular event. The processing fee Events.com charges pays for their servers, credit card processing, software, employees, etc. HRC does not have any control over those processing fees.



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What is the cost of each virtual race? Where does my money go?

While there may be some exceptions, most events will be $25. The registration covers the cost of your 'magical' custom finisher's medal, neck ribbon, and administrative expenses like postage, envelopes, etc. Everything else is donated to the charity partner for that event. Hogwarts Running Club is completely non-profit. At the moment, approximately 70¢ of every dollar goes to our charity partners.



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If you are non-profit, is my registration fee tax-deductible?

Yes! Well, at least a portion of it. You can deduct $21 out of your $25 registration. Our IRS identification number is 47-4958349 and your email receipt from your Events.com registration serves as your tax receipt, so make sure you hold on to it for tax purposes.



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Do I have to submit my time or prove that I completed the run?

HRC does not require you to post "proof" of your run as we operate on the honor system (unless you are Slytherin...then we demand proof! Just kidding!). If you’ve registered, you’ll get your medal…completing the distance is up to you.



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Do I have to run on a specific day?

Sometimes we encourage members to complete their distance on a specific day to celebrate a particular event or anniversary from the Wizarding World (like Harry’s birthday on July 31st). That said, you can complete your run/walk anytime you want. Injured? Please wait until you're healthy! If you've registered, you will receive your medal no matter what. Please complete the distance when you are able to so safely.



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How do I get my custom digital bib?

About 24-48 hours after you register for an event, your digital bib will be available for download here on our website. Once you are in the photo gallery, you can search for your bib by simply typing your name. The search function works best on desktop/laptop computers, so if you are using a tablet or smartphone, you may have some difficulties. If you can’t access your bib, just send us a note and we can email your bib to you directly. NOTE: If you register in the first week, please allow for a full week for your bib to be available online as there is a huge backlog the weekend the event opens.



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I just registered for an event, when will I get my medal?

It's a lousy answer, but the answer is "it depends." Typically, we order the medals about a week after registration opens and the medals take 25-30 days for our medal company, Crown Awards, to produce, clear customs, and get mailed to us. The medals then arrive and have to be repackaged into individual packages so our owls can deliver them to you. Given the huge number of medals to prepare, this can take a few days, but we do it as fast as possible without violating the reasonable restrictions on using magic outside of Hogwarts.

To confuse muggles, we cast a unique spell on our owls to make them look like US Postal Service workers. This spell has the added benefit of sending a digital ‘howler’ to your email inbox with tracking information so you can monitor our owl’s progress. Depending on your distance from Georgia (where we are currently located), our owls can take anywhere from a two days to around two weeks to arrive with your medal.



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I think the post office lost my medal! Can you send me another one?

Your medal may not be lost! The reality is that the post office doesn't always scan every package at every step in the process. So while the tracking information will show the package taking a really long time, it may have already arrived at your local post office. We've had several instances where a package magically “apparated” instantly from the sorting facility to someone's mailbox on the other side of the country. The "standard" delivery time in the US varies from 2-7 business days depending on your distance from Georgia…and how far into the Dark Forest your house might be.

Additionally, it is your responsibility to make sure we have the correct address. Please double check your address when you register and let us know if there was a mistake. Also, if you move after you register, you need to provide your new address as the post office doesn’t typically forward packages.

Despite all our best efforts, sometimes medals are entrusted to that ruddy bird, Errol, and get completely lost. When that happens, we will replace the medal. Unfortunately, if the event is sold out, we will have to wait until we reorder the medals in October during the Time Turner event. Either way, we promise we’ll make it right.



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How long is registration open? How do I make sure I get a spot?

Registration for each event will be open for about a month or until we reach the announced registration limit. Typically, we will order the medals about a week after registration opens with our best guess on how many we will need. In July 2015 during the Dept of Mysteries 6.2442, we sold out of medals for the first time. We will do our best to avoid this happening again, but as more people discover the joy of Hogwarts Running Club, the demand for medals will inevitably increase. The best strategy is to register the first week an event is open.



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I didn’t discover you until after an event closed/sold out! Can I still get a medal?

Yes! The Time Turner event in October will have unlimited registrations for all of this year's medals.



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What is the Time Turner event? Is there a medal for that?

The Time Turner is not a run and there is no medal. The Time Turner is our way of turning back the clock and reopening all of the events for the year. Once reopened, you can register for any events you may have missed, qualify for the Challenge medal, and even earn the coveted Perfect Prefect pin. The cost of each event is still $25 and we won’t order the medals until the Time Turner registration closes...hence, registrations are unlimited during the Time Turner and will never sell out during the registration period!



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What is the Challenge Medal?

Each year we offer a special Challenge Medal for the truly dedicated members of Hogwarts Running Club who register for at least three of the six events in a given year. In 2014, we offered the Deathly Hallows Challenge Medal. In 2015, it was the Marauder’s Challenge. There is no distance associated with the Challenge Medal, so there is no running involved...just an awesome medal to celebrate a year of accomplishment. The Challenge Medal is only available in a given year and will never be made available again, so make sure you get it while you can! The cost of the Challenge Medal is $25 and more details can be found on the Challenge Medal page here on the website.



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How do I become a Perfect Prefect?

Those who complete all six events during the year AND purchase the Challenge Medal, will be named a "Perfect Prefect" and receive a FREE Prefect Pin in appreciation for their incredible dedication to Hogwarts Running Club. Additionally, those who are named as Perfect Prefects will be immortalized forever in our Perfect Prefect Hall of Fame here on our website



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What can I do to help my House earn House Points and win the House Cup?

There are 4 ways to earn house points:

  1. Log activities using the Charity Miles app! Each mile logged earns points for your house team. (You can get all the details for Charity Miles in your House Common Room)
  2. Complete the Marauder’s Challenge
  3. Become a Perfect Prefect.
  4. Earn “Direct Impact Points.”

Three times each year, we will give you the opportunity to do #somuchgood in the muggle world and earn valuable house points. Check your HRC Common Room and/or the HRC Great Hall for more details.



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I have a great idea for an event/medal! Can I make a suggestion?

Absolutely!!! We love your ideas! Will we make it happen? We'll sure try! We've usually got a full slate of races already planned for the year, but if your idea is unmatched in its awesomeness, we'll gladly make room on the schedule. In 2014, one of our members suggested a Moonlight/Lupin themed race and A Walk in the Moonlight 5k became our third event of the year! Send us the idea and let’s see what magic we can create!



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How do you select your charity partners? Can I recommend a charity?

No charity can contact us and become a charity partner. All charity partners must be nominated by a member. Charity nominations should be sent to brian@hogwartsrunningclub.org We are proud that the selection of each and every one of our charity partners started with an HRC member telling us about a charity they care about. We are always looking for charity partners making a direct impact on their communities and welcome any ideas you might have, but some charities are a better fit and some are not. While large, well-known charities, like the American Red Cross and Susan G. Komen, are awesome and do incredible work, they aren’t hurting for donations. We prefer to focus on lesser-known charities where our contribution will make a dramatic impact on the #somuchgood they are doing.



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I have a GoFundMe campaign for my sister/cousin/nephew who is sick/lost their house/needs help. Can Hogwarts Running Club contribute?

Unfortunately, no. While we completely sympathize with the myriad of struggles so many are facing these days, we cannot contribute to these individual campaigns as our funds are specifically earmarked for our charity partners who are counting on our support.



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I have an awesome HP-themed product that I sell. Will you guys advertise my product?

Unfortunately, no. We cannot advocate for or advertise items that we are not directly involved in producing or that are not directly supporting our charity partners.



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I am putting on a virtual race/real-world race. Will you tell all your runners about it?

Typically, this answer is going to be “no” unless your event is directly supporting one of our charity partners. If you would like to propose a future partnership, please contact us.



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